• Messaging Solutions

• Banking Solutions:

Messaging solution can be a value added service to bank customers. It enables bank to automate its routine working. The bank can interact with its customer through this system. Customers need not come to the bank for their routine inquiries; rather they can access this information directly through the Messaging solution. This reduces the bank’s traffic thereby increasing working efficiency. On the other hand, customers get the convenience of accessing the bank directly from their home or workplace. Messaging solution adds real value by its event based alerts. Customer is informed about all the transactions happening in his account. It can include range of services like information about bank accounts, Time deposits, ATM card transactions, Credit card transactions, Fund transfer, Personal loan details, Mutual Funds etc.

Banking services offered using Messaging solution.

• PUSH - PULL SMS services:

• Check account balance
• Cheque book request
• Cheque status
• Request Statement of Account
• Recent Transaction
• Information about foreign exchange
• Request Stop Payment of cheques
• Product and banking information
• Broadcast facility
• Greetings/Reminders
• Change of Password

• Alerts:

• Minimum/Maximum Balance
• Cheque clearing/ Balance information
• High value Debit/Credit transactions
• Salary Credit

Other than the above services, IRBS has separate modules for integration with ATM cards, Credit cards, utility bills and mutual funds.